What’s Refunded:

Upon receiving your returned item, we will carefully inspect it to confirm it meets our return eligibility criteria. If the item passes inspection, we will initiate a refund to your original payment method. Below are the key details of our refund process designed to ensure a smooth, transparent, and efficient experience for every customer.

Refund Eligibility

Your refund request will be approved and processed if the following conditions are fully satisfied:

• The returned item is unused, undamaged, and complies with our Return Policy, with original tags, labels, and protective packaging intact.
• A valid purchase receipt or transaction confirmation is provided, enabling us to verify your order and confirm refund eligibility.
• The return has been reviewed and formally authorized by our customer service team, ensuring it aligns with our terms and internal quality assurance standards.

How Refunds Are Processed:

After our team verifies and approves the returned item, we will proceed to initiate your refund. Important refund processing notes include:

• Refunds are typically issued within 10 business days after your return has been approved and confirmed to meet all return criteria.
• The refund amount will be credited to the same payment method used during checkout—whether credit/debit card, PayPal, or other platforms.
• Processing timelines may vary depending on your financial provider’s policies and can take additional days beyond our confirmation, which is outside our operational control.

Refund Amount

The full purchase amount of the item will be refunded, excluding any original shipping fees. If the return is due to our mistake—such as receiving a damaged, defective, or incorrect product—we will cover return shipping and provide a prepaid label to ensure a smooth and cost-free return process for you.

Late Refunds

If more than 15 business days have passed since your return was approved and you still haven’t received your refund, please contact our team at support@fabrosia.store. We will promptly investigate with our payment partners and keep you informed throughout to ensure your refund is not delayed further.

Partial Refunds

Partial refunds may apply in the following situations, and you will be informed of deductions before the refund is issued:

• If the item is returned showing visible damage, wear, or signs of use that affect its resale condition.
• If essential parts, accessories, manuals, or original packaging are missing upon return.
• If the return is requested beyond the 90-day return window but qualifies for limited refund consideration.

Exchanges

If you would like to exchange your item (e.g., for a different size, color, or version), we recommend first returning the unwanted item. Then, place a separate order for the desired one. We currently do not support automatic exchanges, ensuring each transaction follows a standardized return process for tracking and accuracy.

Need Support?

If you have questions, encounter issues, or require help regarding a refund, our dedicated customer support team is ready to assist. Reach out anytime at support@fabrosia.store and we’ll respond promptly with guidance tailored to your situation.

For More Information:

Business Name: Fabrosia

Our Support: 24/7

Business Hours: 9:00 AM to 4:00 PM

Business Contact: +1 (469) 818-0741

Business Mail:  support@fabrosia.store

Business Address: 2626 9th Ave N, Texas City, TX 77590, United States